Privacy Policy
Effective Date: November 19, 2025
Richland Cigar & Vape (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our store, website, or services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and payment details.
Age Verification Data: Proof of age to comply with tobacco and vape product regulations.
Transaction Data: Purchase history, order details, and payment confirmations.
Technical Data: IP address, browser type, device information, and cookies when you visit our website.
Communication Data: Messages, inquiries, or feedback you provide to us.
How We Use Your Information
We use collected information to:
Process and fulfill orders.
Verify age and comply with legal requirements.
Improve customer service and personalize your experience.
Send promotional offers, newsletters, and updates (if you opt-in).
Maintain security and prevent fraud.
Comply with applicable laws and regulations.
Sharing of Information
We do not sell your personal information. We may share data only with:
Service Providers: Payment processors, shipping companies, and IT support.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In case of merger, acquisition, or sale of assets.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above.
Transaction records may be kept for legal and tax compliance.
Security
We implement reasonable safeguards (encryption, secure servers, limited access) to protect your data. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Opt out of marketing communications.
Request data portability.
File a complaint with your local data protection authority.
Cookies & Tracking
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.
Age Restriction
We do not knowingly collect information from individuals under 18 years old (or the legal age for tobacco/vape products in your jurisdiction).
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.
Trusted smoke shop in Richland for premium vapes, cigars, glass, kratom, accessories.
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